There are a few reasons why that could be.
1. You ordered a bracelet with custom engraving and you didn't notice the date of shipment.
2. The postal service has done something with your order or you weren't reachable by the contact info.
Shkertik offers a 100% satisfaction guarantee, so we're here to solve every case. In the unlikely event the postal service has done something with your order - contact us at wind@skrt.lt and we'll review your case ASAP.
If you ordered a bracelet with custom engraving on accident - contact us immediately at wind@skrt.lt and we'll change the order details.
In any case - contact us at wind@skrt.lt and we'll take a look ASAP.